Delete your Med88 account
Request deletion without reinstalling or signing in to the Med88 app.
Send your request
Email us from the address used for your Med88 account. Use the subject “Med88 account deletion request” and include only your account email address.
Public support email: walsh@veelixgroup.com
What happens next
- We acknowledge the request and verify that you control the account.
- Active practitioner access grants are revoked before account deletion is completed.
- We will handle verified requests within a reasonable timeframe and confirm the outcome by email.
Never send us your password, medical history, identity document, or payment information. If additional identity verification is necessary, support will explain a minimal and secure verification step.
Data deleted or retained
Deletion covers the Med88 sign-in account and associated profile information, dependants, active access grants, uploaded documents, practitioner or practice profile data, and third-party connection records held by Med88.
Some consent, access-audit, security, fraud-prevention, or regulated healthcare records may need to be retained for the minimum period required by applicable law. Retained records are restricted from normal product use. Our confirmation will identify any retained category, the reason, and its expected deletion date.